Many people change accountants, not due to a poor standard of work, but due to poor customer service. Many complaints are as follows:
Phone calls not answered
Phone calls not returned
Work not carried out efficiently
Passed around multiple people to get a simple answer
Meetings can’t be arranged at suitable times
Poor / slow communication.
Just think, you are the client paying for a service. You deserve to be looked after and that is our number 1 priority. If you join Glacier Accountancy Ltd then we promise the best level of customer service that you have seen from an accountant.